Payment Policy

💳 Payment Policy

Company Name: PhoneCaseVayner
Address: 2340 Place Neptune, Brossard, QC J4Y 1R4
📞 450-888-8969
📧 info@phonecasevayner.shop

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1. Overview

At PhoneCaseVayner, we strive to provide a smooth and secure checkout experience for all our customers. This Payment Policy explains the methods of payment we accept, how we process transactions, and important information about billing and currency.

By making a purchase on our website, you agree to the terms outlined below.

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2. Accepted Payment Methods

We accept the following payment options for your convenience:

• Credit Cards (Visa, MasterCard, American Express, Discover)

• Debit Cards

• PayPal

• Apple Pay and Google Pay (where available)

• Shop Pay and other Shopify-supported payment gateways

All transactions are processed securely through our trusted payment partners to ensure your financial information remains safe.

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3. Payment Authorization

When placing an order, your card or payment method will be authorized immediately to confirm the validity of your payment details. The actual charge will be processed once your order is confirmed and ready for dispatch.

If authorization fails, the order will not be processed, and you will be notified to use an alternative payment method.

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4. Currency

All prices displayed on PhoneCaseVayner.shop are in Canadian Dollars (CAD) unless otherwise stated.
If you are purchasing from outside Canada, your payment provider may charge conversion or international transaction fees — please check with your bank for details.

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5. Taxes

Applicable taxes are calculated based on your shipping address and will be clearly displayed at checkout. Customers are responsible for any customs duties or import taxes applied by their local authorities when receiving international orders.

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6. Order Confirmation

Once your payment is successfully processed, you will receive an email confirmation containing your order details, payment summary, and tracking information once shipped.
If you do not receive a confirmation email within a few hours, please contact info@phonecasevayner.shop.

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7. Payment Security

Your payment information is encrypted and processed through secure SSL (Secure Socket Layer) technology.
We do not store or have direct access to your credit card information — all transactions are handled by Shopify’s certified payment processor, ensuring complete compliance with PCI DSS (Payment Card Industry Data Security Standards).

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8. Failed or Declined Transactions

If a payment is declined or fails due to insufficient funds, incorrect billing information, or network errors:

• You will be notified at checkout, and your order will not be processed until payment is successful.

• Please verify your card details or contact your bank for assistance.

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9. Fraud Prevention

To protect our customers and our business, PhoneCaseVayner reserves the right to cancel or hold any order suspected of fraud or unauthorized activity. In such cases, we may request additional verification before processing payment.

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10. Billing Information Accuracy

Customers are responsible for providing accurate billing information. PhoneCaseVayner is not liable for any failed or delayed deliveries due to incorrect billing or payment details provided during checkout.

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11. Refunds

All refunds are issued in accordance with our Refund Policy. Refunds are credited back to the original payment method used for purchase. Please allow 5–10 business days for the amount to reflect in your account.

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12. Contact Us

If you have any questions or concerns regarding payments, billing, or charges, please reach out to our support team at:
📧 info@phonecasevayner.shop
📞 450-888-8969