Privacy Policy

Effective Date: October 2025
Company: PhoneCaseVayner
📍 2340 Place Neptune, Brossard, QC J4Y 1R4
📞 450-888-8969
📧 info@phonecasevayner.shop

1. Overview

Welcome to PhoneCaseVayner.
Your privacy is important to us, and we are committed to protecting the personal information you share with us.
This Privacy Policy explains how we collect, use, and protect your information when you visit www.phonecasevayner.shop or purchase our products.

By using our website, you agree to the terms outlined in this Privacy Policy.

2. Information We Collect

We collect personal and non-personal information in the following ways:

a. Information You Provide Directly

When you:

  • Place an order

  • Subscribe to our newsletter

  • Contact our customer service team

We may collect:

  • Full name

  • Email address

  • Shipping and billing addresses

  • Phone number

  • Payment information (processed securely through third-party gateways)

b. Information Collected Automatically

When you browse our website, we may collect:

  • IP address

  • Browser type and version

  • Device information

  • Pages visited and time spent on the site

  • Referring URLs

This helps us improve user experience and optimize our store performance.

3. Use of Information

We use the information we collect to:

  • Process and fulfill your orders

  • Send order confirmations, invoices, and shipping updates

  • Provide customer support and respond to inquiries

  • Improve website functionality and product offerings

  • Send promotional emails or special offers (only with your consent)

  • Prevent fraudulent transactions and ensure data security

4. Cookies and Tracking Technologies

Our website uses cookies and similar technologies to enhance browsing experience.
Cookies help us remember your preferences, keep track of your cart, and understand how visitors interact with our store.

You can choose to disable cookies in your browser settings, though some website features may not function properly as a result.

5. Data Sharing and Disclosure

We do not sell, rent, or trade your personal information to third parties.

However, we may share your data with trusted service providers to facilitate:

  • Order fulfillment and shipping

  • Payment processing

  • Email communications and marketing

  • Website analytics

All service providers are obligated to handle your data securely and only for the purpose intended.

6. Payment Security

All transactions on PhoneCaseVayner are encrypted using SSL (Secure Socket Layer) technology.
We do not store or have access to your full credit card details.
Payments are processed through trusted third-party gateways (such as Shopify Payments or PayPal), ensuring your financial information remains secure.

7. Data Retention

We retain your personal information only as long as necessary to:

  • Fulfill the purpose it was collected for (e.g., completing your order)

  • Comply with legal or tax obligations

  • Resolve disputes or enforce agreements

Once data is no longer needed, it is securely deleted or anonymized.

8. Your Rights

You have the right to:

  • Access or request a copy of your stored data

  • Correct or update inaccurate information

  • Request deletion of your data (“Right to be Forgotten”)

  • Withdraw consent for marketing communications at any time

To exercise these rights, please contact us at info@phonecasevayner.shop.

9. Third-Party Links

Our website may contain links to external sites for convenience or reference.
Please note that PhoneCaseVayner is not responsible for the privacy practices or content of these third-party websites.
We recommend reviewing their policies before providing any personal data.

10. Data Protection

We use advanced security measures to protect your personal information from:

  • Unauthorized access

  • Disclosure or misuse

  • Loss or alteration

While we take all reasonable steps to secure your data, no method of electronic transmission or storage is 100% secure. Therefore, we cannot guarantee absolute security.

11. Children’s Privacy

Our website and services are not directed to individuals under the age of 13.
We do not knowingly collect personal information from minors.
If a child under 13 has provided us with personal information, please contact us to have it promptly deleted.

12. Updates to This Policy

We may update this Privacy Policy periodically to reflect changes in our practices or for legal reasons.
The updated version will always be posted on this page with a new “Effective Date.”

13. Contact Us

If you have any questions or concerns about this Privacy Policy or how we handle your personal information, please reach out to us:

PhoneCaseVayner
📍 2340 Place Neptune, Brossard, QC J4Y 1R4
📞 450-888-8969
📧 info@phonecasevayner.shop